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We’re home to engineers, techies, marketers & number crunchers. We’re looking for amazing people to join our dynamic teams.

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Customer Sales Agent

We’re looking for an enthusiastic and driven person to join our Easytrip team as a Customer Sales Agent. We’re looking for people with a passion for great customer service who want to work in an energetic, positive environment.

We’re located in Mulhuddart, Dublin. When we fully open up, this is a great opportunity if you drive and want to avoid city traffic, as we’re just off the M50.

 

Customer Sales Agent Responsibilities:

  • The Customer Sales Agent is responsible for looking after Easytrip customers.
  • As first point of contact for most customers, the Customer Sales Agent will be responsible for making sure our customers have the right services to suit them.
  • The Customer Sales Agent will also be responsible for both consumers and SME customers.
  • They will be responsible for meeting monthly targets and other KPI’s.
  • A huge part of the role is delivering best practice and excellence in customer care and resolving any customer issues in a timely manner

 

Work Hours & Benefits:

  • 9am to 5pm Monday to Friday, with flexibility to extend hours to meet business demands. There will be the option to work from home as appropriate.
  • Competitive salary and commissions. Recognition programme, Wellness programme.
  • Great team, good working environment, opportunity for growth.

 

Education and Experience Requirements:

  • Leaving Certificate at minimum
  • Previous customer care/ sales experience is a distinct advantage. The ideal candidate will be articulate, bubbly, and a good team player.
  • High proficiency with MS Office, with CRM & database system experience.
  • The agent will need to be energetic, have a good attitude, be target driven and KPI focussed.
  • The ideal candidate will have a proven record of achieving and exceeding targets in a busy customer focused environment.
  • The ideal candidate will have a passion for delivering true value and excellent customer service and a hunger to succeed.
Apply Now

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