Dublin Airport Authority award dispatch contract to easytrip

easytrip win tender for Automated Taxi Dispatch System

easytrip, Ireland’s largest provider of electronic tolling services today announced that it has been selected by Dublin Airport Authority (DAA) to supply, test implement and maintain a Taxi Management System at Dublin Airport.  The easytrip solution will be used by the DAA to maintain visibility on taxi usage and ensure compliance of authorised users while streamlining the flow process through the Dublin Airport concourse. The system will service the taxi holding and taxi rank areas for Terminal 1 and Terminal 2.

Commenting on the contract win, Ken Tormey, Chief Technology Officer, easytrip Services Ireland said, “We are extremely proud to have secured this contract with the DAA.  It is particularly rewarding as the fully end to end system was developed in-house at easytrip offices in Mulhuddart and represents another successful roll out of our technical roadmap.

“The successful implementation of this project is a further endorsement of easytrip’s technology and how it adapts across alternate industries allowing us to deliver additional sideline services, on top of our existing electronic payment systems,” he concluded.

Taxi drivers who have authority to operate at Dublin Airport will be supplied with a newly designed tag for use at the airport.  When the taxis enter the holding area the tags will register their presence. The Taxi Management System will call the required number of taxis needed for Terminal 1 and Terminal 2 by displaying the taxi plate numbers on the large Virtual Messaging System (VMS) in the holding area. 

Taxi journeys are tracked through the airport campus, allowing the software to manage various replenishment scenarios.  Additional information is also communicated to taxi drivers by a new VMS on the approach road.   DAA staff on the ground will also benefit by the introduction of a new mobile application to provide them with taxi information.

“The DAA is committed to continuously improving the passenger experience for both arriving and departing passengers,” said Tony Hardy, Solutions Delivery Manager, Dublin Airport Authority.  “In this regard we have been looking for a complete and more efficient solution to the supply and management of taxi services for passengers at Dublin Airport.  The recent implementation of easytrip’s integrated Taxi Management System will ensure that the DAA and taxi drivers provide the optimum service to passengers irrespective of whether they arrive into Terminal 1 or Terminal 2, he concluded. 

The system, which has been designed and implemented by easytrip, commenced operation in early November 2010 to coincide with the opening of the DAA’s Terminal 2 facility.

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